EP: 4 – Embracing Uncertainty at Work

“Self-care and caring for others are both required 
to minimize challenging conversations.”
Pam Baker (20:46-20:54)


The Journeous podcast is about successful career transitions and intentional journeys. We believe in inclusive growth that trains people on adaptive communication. This allows them to connect, collaborate, motivate, and resolve conflict in any situation. In this week's episode, Pam Baker and Cindy Hunt talk about embracing uncertainty at work.


Part One of ‘Embracing Uncertainty at Work’

We regularly encounter uncertainty and work together. There’s lots of conflict and miscommunication. We see uncertainty in company politics, for example, new leadership and initiatives. How do you collaborate in a way that allows you to get your best work done and bring the best of who you are? And also, do your work while you collaborate with other folks?


“Focus on what fills your bucket and put those 
intentionally into your daily schedule.”
– Cindy Hunt (19:46-19:56)


Some people think uncertainty is something that we need to get rid of. The truth is, once we can embrace change, it isn’t scary. It is an opportunity to grow, create, and collaborate. That certainly isn't as frightening as expected. If you're supervising a team and you know yourself, you can manage that feeling of uncertainty. This way you’re more productive. You can stop wasting time at meetings.

Regarding adaptive communication, look at details and figure out what your motivators are. How do you like to communicate about essential topics? What is your preferred environment? Set up your daily schedule so that you're always charging your battery to be the best leader for someone else.

If you're a compassionate, incredible leader, you know that motivation is a recognition of self. Make sure your environment is filled with pictures of people you care for. Another motivator is taking the time to have that cup of tea, make a good dinner, or take your family out. Those are ways that you can take care of yourself so nobody else has to take care of you as a leader. You can be your best self and can take care of the others around you too.

That's why self-care is so important. Self-care is such a buzz word right now because a lot of successful people say that they prioritize taking care of themselves first.

The thing about self-care is that what works for other people might not work for you. People don't have time in their busy schedules for long hours of self-care. Close the door, take a minute to make a phone call to a friend or family at lunchtime, if connecting with people is part of your self-care.

If you need to find some space and solitude, don't have lunch in the office. Take a nice walk. Some people prefer going to the gym, but some of us don't have the time and the resources to do that. You just have to start finding quick ways to be conscious of when you need self-care, and how to get your needs met.


Part Two of ‘Embracing Uncertainty at Work’

One misconception about self-care is that it is time-consuming. Once you're aware of the needs of the people around you, you might think it's about varying your technique as a leader rather than trying to meet everybody's needs. There's no way you can do that. You don’t need to. You can work with someone the way you prefer to interact. Just make sure at some point during that meeting your preference is going to be addressed. If some of your team likes having decisions made democratically, that's about 35% of the people. As a leader, if you like democratic decision making, then you might be running every meeting that way.

That means that 65% of your team is not enjoying that decision making.


“It’s essential that we understand the decision-making 
process so we can move forward collectively.”
– Pam Baker (14:52-14:59)


15% of the 1.3 million polled worldwide on communication preference prefer an autocratic style. The leader makes the decision and executes it their way. Once the decision is made, everybody on the team feels okay enough to move forward even if they don’t agree with the decision. The people that prefer a benevolent style may have a hard time fully embracing the idea.

Everybody on your team has strengths, and you want a bit of all of them. But if you're running your meetings with one style, you're probably not getting the best of everybody. You might be draining their batteries to the point where they're putting on their masks.

If you're a leader who's taking care of yourself and keeping your batteries charged, you can do the same for your team. You can work with anyone in a benevolent style. But as your batteries get empty and as your self-care is not being addressed, it's hard to get connection and collaboration going.

Understanding each other's motivators and ways of interaction makes a massive impact. That’s where self-care becomes 'we care.' It's a 'better together' concept where a meeting begins with self-care moments and recognition of someone's incredible commitment to a project. It begins with team building to keep everybody motivated.

How does that change your meetings? As a leader, you must take care of yourself first. Don’t get caught wasting your time at a meeting because communication isn’t going well. Start paying attention to what charges your battery. Put those activities into your daily schedule. Make sure that as the leader, you're encouraging every person on the team to do the same. Encourage them to take care of themselves and each other. It makes everything more effective and efficient.



How to Get Involved:
​​Today's workplace has diverse perspectives, backgrounds, and skills which can catapult creative problem-solving. This may result in communication challenges and conflicts that derail a company's fast-paced progress.

Adaptive communication enables people to understand one another and quickly resolve conflict—regardless of background, demographics, age, or educational level. Employees gain the tools to lead innovation, generate support for ideas, and reduce communication breakdowns.

Want to increase your organization's productivity, increase collaboration, and communicate so your message is heard? Learn more here: https://www.journeous.com/business/

Learn more about Pam Baker and Cindy Hunt:
https://www.journeous.com/company/

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